Public Offer for VELORA SaaS Services.
1. General Provisions
1.1 This document is a public offer (hereinafter referred to as the "Offer") that governs the relationship between the VELORA SaaS platform service provider (hereinafter referred to as the "Service Provider") and any individual or legal entity (hereinafter referred to as the "User") who accepts this Offer using VELORA services.
1.2 By accessing or using the VELORA platform, including but not limited to the website, mobile applications, QR menu tools, POS system or other functionalities (collectively referred to as the "Service"), the User fully accepts and agrees to the terms of this Offer.
1.3 The current version of this Offer is always available on the website https://velora.az. The Service Provider reserves the right to change the terms of this Offer at any time. All changes come into force from the moment they are published on the website https://velora.az.
2. Subject of the offer
2.1 The Service Provider provides Users with access to the VELORA platform, which offers a range of tools and solutions for restaurants and cafes, including but not limited to:
A customizable website for a restaurant/cafe.
QR code-based digital menu tools.
Mobile applications for customers, drivers, sellers and waiters.
POS systems for the kitchen and customer service.
2.2 Access to the Service may be provided free of charge under certain plans or on a paid subscription basis, depending on the plan and functionality selected by the User.
3. Terms of Use
3.1 The User is obliged to register on the VELORA platform and provide accurate and up-to-date information.
3.2 The User undertakes to use the Service solely for its intended purpose and in accordance with applicable laws and regulations.
3.3 The User shall not:
Attempt to reverse engineer, modify or copy the Service.
Use the Service for illegal or fraudulent activities.
Share account access or use someone else's account without permission.
3.4 The User is responsible for maintaining the confidentiality of their account and is responsible for all activities that occur under their account.
4. Rights and obligations of the Service Provider
4.1 The Service Provider undertakes to:
Ensure the correct operation of the Service within its capabilities.
Provide technical support to Users as specified on the website https://velora.az.
4.2 The Service Provider reserves the right to:
Suspend or terminate access to the Service in the event of a breach of the terms of this Offer.
Change or terminate the provision of any part of the Service with prior notice to Users.
5. Payment Terms
5.1 Users who choose paid plans are required to pay for the subscription in accordance with the rates specified on the website https://velora.az.
5.2 Payments are non-refundable unless expressly stated otherwise in this Offer or in accordance with applicable law.
5.3 Failure to make timely payments may result in suspension or termination of access to the Service.
6. Limitation of Liability
6.1 The Service Provider shall not be liable for:
Indirect or incidental damages arising out of the use of or inability to use the Service.
Loss of data or business interruptions caused by errors, technical failures or actions of the User.
6.2 The Service Provider's liability under this Offer is limited to the amount paid by the User for the Service in the three months preceding the claim.
7. Intellectual Property
7.1 All intellectual property rights related to the VELORA platform, including but not limited to software, design, trademarks and content, belong to the Service Provider or its licensors.
7.2 Users are granted a non-exclusive, non-transferable right to use the Service solely for its intended purposes.
7.3 Unauthorized use, reproduction or distribution of the intellectual property of the Service is strictly prohibited.
8. Termination
8.1 The User may terminate the Service at any time by notifying the Service Provider or by deactivating their account.
8.2 The Service Provider reserves the right to terminate this Offer and suspend or block access to the Service in the event of a breach of the terms.
9. Applicable Law and Dispute Resolution
9.1 This Offer is governed by the laws of the relevant jurisdiction specified on the website https://velora.az.
9.2 All disputes arising from this Offer must be resolved through negotiations. If an agreement is not reached, the dispute will be referred to the competent courts of the relevant jurisdiction.
10. Contact Information
For inquiries or support, Users may contact the Service Provider using the contact details specified on the website https://velora.az.
Acceptance of the Offer
By accessing or using the VELORA platform, the User confirms that he/she has read, understood and agrees to this Public Offer.